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Conversational Messaging on WhatsApp

Engage better with your customers via WhatsApp with Gupshup API and our Customer Support tool

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WhatsApp API Solutions

One destination, Two paths Choose from below whats suits you the best

WhatsApp Business API

Works best if:

  • You are a developer or have hired a developer
  • You are looking for custom integration of WhatsApp with your tech stack or build a chatbot
  • You are looking to dramatically scale up and automate your customer support and communications with our automate Whatsapp business support.
  • Gupshup’s WhatsApp API is the easiest and quickest way to introduce WhatsApp to your technology stack.
  • The API well-bundled with some advanced features for you lets you do a variety of thing

WhatsApp Customer Support Tool

Our WhatsApp customer support tool is just the right fit for you if you are continuously struggling with customer support queries. Apart from the fact that it helps your customers reach you with their favorite channel, we have some exciting features to help you scale up your customer support

Generate Leads From Facebook Ads to Whatsapp

How Our Clients Use Whatsapp Business Api

Upsell and Cross-sell 

Promote sale events 

Upsell and Cross-sell 

Product recommendation based on recent purchases 

Pre-approval for loans or credit cards 

Promote sale events 

Upsell and Cross-sell 

Product recommendation based on recent purchases 

Pre-approval for loans or credit cards 

Promote sale events 

Upsell and Cross-sell 

Product recommendation based on recent purchases 

Pre-approval for loans or credit cards 

Promote sale events 

Upsell and Cross-sell 

Product recommendation based on recent purchases 

Pre-approval for loans or credit cards 

Promote sale events 

Upsell and Cross-sell 

Product recommendation based on recent purchases 

Pre-approval for loans or credit cards 

Promote sale events 

Use on Its Own or Use From Your Leadsquared Platform

Multiple agents

On your single central number you can have multiple agents addressing customer queries and requests. This works in your favor, on multiple levels. You don’t have to manage multiple numbers to scale your support staff and you can now cater to queries 24×7 or have agents solving them at the same time

Intuitive chat screen

We’ve designed our chat screen to ensure there is minimum handholding and training required for support staff. The chat screen that is deliberately inspired by the interface of WhatsApp for web makes it familiar and easy to use. There are additional sections that lets you access analytics, profile information etc

User On-boarding and Management

The tool is also equipped with web-widgets, QR code, etc. to get users on-board. You can also manage these users on the same dashboard with features like labeling, archiving etc.

Pre-determined auto response

You can set auto-responses for customers with common queries. In a more technical sense, they will be bots talking to your customers on your behalf. At any point, the bot is stuck or unable to respond to a question a support staff can take over the conversation. This helps you reduce staff cost and manage traffic in the log run

Leverage Rich Media and Interactive Elements for Better Conversions

Credit card or loan offering 

Sale event promotion 

Reminder for plan renewal 

Personalised travel packages 

Try One of Our Whatsapp Business Api Users Number Now to See How They Use Our Service in Their Business.

Book a consultation so we can put together pricing for you: